FAQ
About Müller Project Products
What makes Müller Project fitness products different?
Müller Project products are designed for performance, durability, and everyday functionality. We focus on high-quality materials, smart design, and real-world usability—creating fitness equipment that supports strength, mobility, and active lifestyles without unnecessary complexity.
Where are Müller Project products made?
Our products are manufactured through trusted global partners using precision manufacturing standards. Each product is selected, tested, and approved to meet Müller Project quality requirements before being offered to our customers.
Who are Müller Project products designed for?
Our equipment is designed for a wide range of users—from beginners to experienced athletes. Whether you train at home, in the gym, or on the go, Müller Project products are built to adapt to your routine.
Product Quality & Materials
What materials do you use?
We prioritize durable, functional materials such as solid wood, reinforced steel, high-grade plastics, EVA foam, and premium fabrics—chosen for safety, longevity, and performance.
Are your products safe to use?
Yes. All Müller Project products are designed with safety in mind and intended for proper fitness use. We recommend following the included usage guidelines and ensuring correct installation where applicable.
Are your products suitable for home use?
Absolutely. Most Müller Project products are designed specifically for home gyms, small spaces, and everyday use—without requiring electricity or complicated setups.
Orders & Shipping
How do I place an order?
Orders can be placed directly through our website. Once your order is confirmed, you’ll receive an email with your order and shipping details.
How long does shipping take?
Shipping times vary depending on product type and location. Most orders ship within 3–10 business days. Estimated delivery times are shown at checkout whenever available.
Do you ship internationally?
Currently, Müller Project primarily ships within the United States. International shipping options may be added in the future.
Returns, Refunds & Exchanges
What is your return policy?
We accept returns for unused items in original condition within 14 days of delivery. Items must be returned with all original packaging.
What if my item arrives damaged or defective?
If your product arrives damaged or defective, please contact us immediately with photos and order details. We will arrange a replacement or refund at no additional cost.
Can I exchange a product?
Yes. Exchanges are available for eligible products within 30 days of delivery, provided the item is unused and in its original condition.
How long do refunds take?
Approved refunds are typically processed within 5–10 business days to the original payment method.
Warranty & Support
Do Müller Project products include a warranty?
Yes. We offer 6 months of warranty; wear and tear is not included.
Who do I contact for support?
Our customer support team is available to assist with product questions, order issues, and warranty claims. You can reach us through the contact form or email listed on our website.
Sustainability & Brand Values
Is Müller Project environmentally conscious?
We actively work toward responsible sourcing, durable product design, and reduced waste by focusing on long-lasting equipment rather than disposable fitness trends.
What is Müller Project’s mission?
Our mission is to provide reliable, well-designed fitness tools that support movement, strength, and healthier lifestyles—without overcomplication.